Pi Cube Privacy Policy

1. Information We Collect

Information You Provide
To register, book a demo, or enrol, we may collect:

• Student name
• Parent/guardian name
• Mobile number
• Email address
• Grade/class and board (CBSE or others)
• Subjects selected

Optional details may include:

• School name
• City
• Gender
• Profile photo
• Parent/guardian contact details

Automatically Collected Information
When you use our website or attend online classes, we may collect:

• Device and browser details
• IP address
• Usage activity and session logs
• Cookies and similar tracking technologies

2. How We Use Your Information

We use collected data only for lawful and educational purposes, including to:

• Schedule and conduct free demo classes
• Deliver online classes, assessments, and academic support
• Communicate class schedules, updates, and performance information
• Manage enrolments, subscriptions, invoices, and refunds
• Provide customer support and respond to enquiries
• Improve teaching quality, curriculum, and platform experience
• Send important service notifications and security alerts

With consent, we may also:

• Share academic updates, offers, or programme information
• Use testimonials or class recordings for educational or promotional purposes (only with parent/guardian approval for minors)

3. Consent for Calls, Messages, and Communication

By submitting your phone number or enquiry details, you agree to receive calls, WhatsApp messages, emails, or SMS from Pi Cube for:

• Demo scheduling
• Course explanation
• Enrolment assistance
• Service-related communication

You may withdraw consent at any time by replying STOP to messages or emailing us.
Even after withdrawal, we may continue sending essential service communications such as payment confirmations or class links.

4. Children’s Privacy and Parental Consent

Pi Cube primarily serves school-age students.
If the student is under 18 years of age, parent or guardian consent is mandatory for:

• Registration and demo booking
• Participation in online classes
• Any use of recordings, feedback, or testimonials

Parents or guardians may review, update, or request deletion of their child’s data at any time.

5. Sharing of Information

We do not sell or rent personal data.

We may share limited information only with:

• Faculty members and authorised academic staff
• Trusted service providers (hosting, communication tools, payment processors)
• Government or regulatory authorities when legally required

All third parties are required to maintain confidentiality and data security.

6. Cookies and Tracking Technologies

We use cookies and similar tools to:

• Enable login functionality
• Improve website performance
• Analyse usage patterns

You can control cookies through your browser settings. Disabling cookies may affect certain features.

7. Data Security

We follow reasonable technical and organisational safeguards including:

• Encrypted data transmission
• Access controls and internal permissions
• Monitoring and logging systems

While we take strong precautions, no system is completely secure.

8. Data Retention

• Active user data is retained while services are in use
• Inactive accounts may be deleted after a reasonable period
• Financial records are retained as required by Indian law
• Class recordings or support records are stored only as long as necessary and then deleted or anonymised

9. Your Rights

In accordance with applicable Indian data protection laws, you may:

• Request access to your personal data
• Correct inaccurate information
• Withdraw consent
• Request deletion of data (subject to legal obligations)

Requests will be processed within a reasonable timeframe.

10. User Responsibilities

Users are responsible for:

• Keeping login credentials secure
• Supervising minors during online sessions
• Avoiding sharing sensitive personal data publicly

We reserve the right to restrict access in case of misuse or policy violations.

11. Contact & Grievance Redressal

For questions, concerns, or data-related requests:

Email: picubelearning@gmail.com
Phone: +91 94454 86378

Grievance Officer / Data Protection Contact:
Pi Cube
Chennai, Tamil Nadu, India

We aim to respond during business hours and within timelines required by law.

12. Policy Updates

We may update this Privacy Policy from time to time.
Any significant changes will be communicated via our website or email.
The “Effective Date” indicates the latest version.